Luckygem

The promotions page at Luckgem is packed with more than 10 player-friendly casino bonuses. We found welcome bonuses, free spins, reload bonuses, and high-roller bonuses and live casino promotions. There are also missions and tournaments with decent prizes. Below, we have singled out some of the most popular bonuses you can activate at Luckygem online casino.

Luckygem Casino Welcome Bonus

Players joining Luckygem for the first time have the opportunity to claim a casino welcome bonus pack. It is offered over their first four deposits, totalling 300% up to €3000 and 350 free spins. Below is the 300% bonus casino structure:

• First Deposit Bonus: 100% up to €1000 + 125 Free Spins
• Second Deposit Bonus: 50% up to €500 + 50 Free Spins
• Third Deposit Bonus: 50% up to €500 + 50 Free Spins
• Fourth Deposit Bonus: 100% up to €1000 + 125 Free Spins

The minimum deposit to activate the Luckygem casino welcome bonus is €20. The bonus wagering for deposit bonus and free spins is 40x. Players have seven days to claim the bonus.

Luckgem Casino Regular Promotions & VIP Programme

Several generous regular promotions are available to existing Luckygem players. These include:

• Midweek Reload bonus of 35% up to €1,000 
• Monday Reload Bonus of 100 free spins on the slot “Pray for Three” from Hacksaw

In addition to the regular bonuses, Luckygem features a Daily Lootbox that offers daily rewards. There is also a unique “Store” and VIP Club. Players can buy free spins and bonus cash from the Store, using points earned from playing games. As for the VIP casino club, it is a 6-stage and 30-level programme. VIP members can take advantage of perks such as:

• Cashback
• Rakeback
• VIP Account Manager
• Higher and Faster Payouts
• Birthday Present
• Exclusive Promotions

Luckygem online casino offers a diverse range of games. Over 7000 titles are available as of this review. They include a variety of online slots, table games and live dealer games. These are games from leading providers like Pragmatic Play and Betsoft. The lobby has various categories for the games. In addition, it integrates a search and filter feature to easily sort games.

Online Slots

Slots make up the majority of Luckygem Casino’s game library. There are traditional three-reel machines, jackpot slots and Megaways titles to play. LuckyGem slots also have decent RTP rates. Most of the titles are within the 95% RTP average. A few best-selling titles are:

• Sugar Rush
• Gates of Olympus
• Big Bass Bonanza
• Le Pharaoh

Table Games

Table game fans have access to over 1000 online table games. These games offer smooth gameplay and fair payout potential. At this Luckygem casino review, we found multiple versions of roulette, blackjack and baccarat allowing wagers as low as €0.20.

That said, the table games category is not sub-categorised. Nonetheless, several popular titles are listed, including:

• European Roulette
• Multi-Hand Blackjack
• Video Poker
• Lucky Roulette

Live Games

Luckygem Casino features a good proportion of live casino games. Its games are by reputable companies such as Evolution and Pragmatic Play Live. Exploring the selection, there are multiple variations of live roulette, live blackjack, live baccarat and game shows. Some of the top titles are:

• Sweet Bonanza Candyland
• Monopoly
• Immersive Roulett
• Baccarat Deluxe

Other Games

Luckygem offers a diverse selection of games. These include crash games, instant-win games, video poker titles, bingo and keno. Note that you may not find dedicated sections for these other game types. That said, you can use the search feature to locate them.

Sportsbook

Luckygem is also a good online casino with sportsbook. There is a “Sports” section accessible from the main menu where players can bet on over 30 sports. Esports betting is also offered, and the operator has some of the most competitive betting markets. Comparing its odds with other top sportsbooks, they are pretty moderate. Moreover, players can place both pre-match and in-play bets.

Payouts at Luckgem Casino are processed quickly and without fees. However, the actual speed varies from one option to another. According to the terms and conditions, the casino strives to process payouts within 48 hours.
However, we discovered that e-wallet and crypto withdrawals are processed even more quickly, within an hour to 24 hours. The minimum withdrawable amount is €20, while the maximum is €3000 per day and €15,000 per month.

Like most modern platforms, the Luckygem gaming site is designed with mobile users in mind. The site is accessible on various smartphones and tablets through web browsers. Moreover, you can install a PWA app on the site, which is similar to a native app but browser-based. 

As a casino mobile site and thanks to its PWA app,  Luckygem gives players access to the same features as the desktop site. Additionally, over 90% of games can be played on mobile devices.

Luckygem Casino Licensing, Security & Fair Play

Luckygem casino operates under a Costa Rican licence, adhering to industry standards regarding security, payment processing, and fair play. To ensure players’ data is safe, the casino scrambles its platform using SSL. It also requires basic KYC details to ensure payments are processed to the rightful users and prevent money laundering.

In terms of fairness, the casino sources its games from regulated and licensed developers. Independent testing agencies audit these games to verify the integrity of their RNG. This way, players have an equal chance of winning.

Although Luckgem casino does not offer many responsible gambling tools, it still promotes responsible gaming. On the footer of its site, we can see the “18+” seal, indicating that it only accepts players who are at least 18 years old. There is also a link to GambleAware, an external agency offering support for managing gambling behaviours. 

Regarding responsible gambling tools, only self-exclusion is available upon request to the customer support department. Players can’t set limits on their accounts.

The customer support department at Luckygem can be reached via multiple channels. The most efficient is live chat, available 24/7. Clicking the “Live Support” tab on the site’s side menu launches the chat box. 

You can chat with the Luckygem bot or request to be transferred to a human agent. During our tests, it takes around two minutes for an agent to respond, and support is only offered in English.
Another support channel is email. Players can forward their questions to [email protected] and get a response within the same day. The casino also offers support via Telegram, WhatsApp, Facebook, Instagram, and X. You can click the social icons at the footer of its platform to access these channels.

Luckygem online casino appears to be a good choice. Its game catalogue of over 7000 titles and generous bonuses are impressive. In addition, the availability of a VIP club adds more rewards for loyal users.

However, its Costa Rican licence isn’t the strongest, and responsible gambling tools are limited. Nonetheless, we appreciate that the casino processes payouts relatively quickly.

Overall, Luckygem casino is a decent choice for players seeking the right combination of games and bonuses.