Hugo Casino

Hugo Casino Bonus Offers and Promotions

Hugo Casino offers various bonus types. It offers two welcome bonuses for new players to choose from, along with a couple of reload promotions, free spins, and cashback deals. The variety of these casino bonuses allows players to find the most suitable offers for their needs. Moreover, claiming the offers is relatively easy as most of them require only a minimum deposit of €20. Nevertheless, their wagering requirement is on the high side, ranging from 45x to 70x.

Hugo Casino Welcome Bonus

Newly registered Hugo Casino players can choose between the casino's regular welcome bonus or the VIP welcome bonus. The regular casino welcome bonus is 225% up to €600 and 275 free spins, available to claim over the first three deposits as follows:

• First Deposit: 100% up to €150 and 100 Free Spins
• Second Deposit: 75% up to €150 and 75 Free Spins
• Third Deposit: 50% up to €300 and 100 Free Spins

A minimum deposit of €20 is required to claim each of the offers. However, note that depositing €20 only grants players access to the deposit match bonus, not the free spins. To claim the offer with the free spins bonus, the minimum deposit requirement is €50.
Regarding the wagering requirements, the match deposit bonus has a 45x requirement, while the free spins bonus has a 70x requirement. Once the bonus is claimed and activated, it remains valid for 7 days.

VIP Welcome Bonus

High rollers who join Hugo Casino can opt for the VIP welcome bonus. This is a first deposit offer of 50% up to €500 and 200 free spins, which can be claimed with a minimum deposit of €500. While we appreciate the availability of this welcome bonus, the maximum bonus amount of €500 is low. Nonetheless, those who prefer playing at the VIP casinos should keep in mind that this offer has a 45x wagering requirement within the same 7-day validity period as the regular welcome bonus.

Hugo Casino Regular Bonuses and VIP Program

Existing players at Hugo Casino can claim a couple of regular bonuses, ranging from free spins to reload offers. Many of these are weekly offers, but there are also one-time promotion deals. Here's the current regular bonuses available at the casino:

In addition to regular offers, Hugo Casino features a multi-tier loyalty club that rewards players for their loyalty. The program comprises four tiers and 15 levels, each offering perks such as increased withdrawal limits, access to tournaments, weekly cashback deals, and a VIP concierge, among other benefits.

The club is also points-based, which means you earn points on every real money wager to advance through the levels. The points can then be traded for bonus money based on the tier's exchange rate. Here are other offers available at Hugo Casino:

• Tournaments: Various regular tournaments offering prize pools like free spins, complimentary coins, and bonus funds are available
• Treasure Hunt: Daily bonus map with tasks to complete to unlock the associated bonus.
• Achievements: Various activity tasks, such as first login, first mobile play and so on, to unlock achievements with prizes.
• Shop: A section where players can buy prizes with their earned coins (1 coin = €1,000 completed wager).

Hugo Casino Game Selection

Hugo Casino's lobby is filled with thousands of games from over 100 top-rated software providers, including notable names such as Play'n GO, Evolution, Yggdrasil, and NetEnt. These casino game options span a diverse range of types, including online slots, table games and live games. They are arranged into categories, making it easy to browse through each type independently. Moreover, a search and filter option is available at the top of the site, allowing users to search for games by name or filter by provider.

Some of the games also come with tags (Hot or New), allowing players to know the currently popularly played titles and the newly listed ones. That said, there are no subcategories within each game category.

Online Slots

Thousands of slots are listed in the “Slots” section of the Hugo Casino lobby, featuring games from providers such as Push Gaming, Hacksaw Gaming, Betsoft, and Belatra. However, names like Pragmatic Play and Microgaming are not available, which is a drawback. Examining the available casino slot games, we found various types, including classic, branded, Megaways, and jackpot slots, with decent features and payouts. A Drops & Wins category is also available in the lobby with slots that are linked to the casino's Drops and Wins tournament.

In addition to the variety of slot types, many of Hugo Casino's slot games play smoothly and offer decent wagering limits. We tried out some of the titles, and many allowed a minimum bet as low as €0.02 per spin. They also come with in-game bonus features to trigger, such as free spin rounds, multipliers and re-spins. RTP-wise, these slots fall within the industry's average standard range of 94% to 96% and span various volatility levels. Here are some top titles:

• Buffalo Trail
• Piggy Thief
• Wanted Dead or Wild
• Book of Books

Table Games

Hugo Casino features a “Table Games” category, which includes hundreds of table games across various types. These include multiple variations of blackjack, roulette, baccarat, and poker from providers such as Mascot, Play'n GO and VoltEnt. Testing some of the titles, they offer flexible wagering that allows high rollers and players who prefer placing low stakes. Their gameplay and rules are also straightforward.

Apart from the “Table Games” category, a “Blackjack” and “Roulette” category is also available in the lobby. However, these categories feature both RNG-based (non-live) and live blackjack and roulette games, making it a challenge for players to distinguish between them. Here are some of the top table games at the casino:

• Casino Hold 'em
• American Roulette
• Classic Blackjack Side Bet Suite
• European Roulette VIP

Live Games

Live casino game players and enthusiasts are catered for at Hugo Casino. The operator features a dedicated “Live Casino” section, powered by Platipus, Evolution Gaming, Ezugi, and several other top live game providers. This section features over a thousand titles, encompassing various types, including live roulette, live baccarat, live blackjack, and TV game shows.

Gameplay-wise, Hugo Casino's live games offer HD real-time streaming, providing players with an immersive experience similar to playing at a physical casino. The games also come with an interactive live chat and other notable features, such as multi-camera angle switching. Here are some of the available titles the Live Casinos are offering:

• Infinite Blackjack
• Monopoly
• Lightning Roulette
• Crazy Time
• Other Games

Hugo Casino offers several other game types, but they are not categorised. Using the lobby's search feature, we found various bingo, keno, scratchcard, and video poker titles. The casino also features turbo and crash games, as evidenced by titles like Aviator and Plinko on the list.

The availability of these other game types enhances the casino's selection, allowing players to explore something different.

Available Payment Methods at Hugo Casino

Hugo Casino accepts multiple fiat-based and cryptocurrency payment methods for deposits and withdrawals. These include credit/debit cards, e-wallets, payment vouchers, bank transfers and Bitcoin. Regarding transaction limits, the minimum deposit allowed is €20, and the maximum varies depending on the casino payment method. Nonetheless, all transactions are processed free of charge by the casino.

Withdrawal Speed & Limits

The processing of payouts at Hugo Casino varies depending on the selected payment method. Usually sites with E-wallets and crypto casinos offer the fastest withdrawals, which are processed within 24 hours, while bank transfer payouts can take 48 hours. The minimum withdrawal is €20, and the maximum is between €500 and €1,000 daily and €15,000 and €30,000 monthly, depending on the selected payment method. As with deposits, payouts are processed without any fees.

Mobile Compatibility at Hugo Casino

The Hugo Casino website is mobile-friendly, as we were able to access it on various smartphones and tablets. However, there is no native mobile app to download; Hugo casino is still a mobile-friendly casino platform and offers a Progressive Web App (PWA) for quicker access.

Through the Hugo Casino mobile platform, players can perform the same actions available on the desktop site. These include playing games on the go, claiming bonuses, topping up accounts, and cashing out winnings. Moreover, navigating the site on mobile is easy, and most, if not all, of the games are compatible with mobile devices.

Hugo Casino: Licensing, Security & Fair Play

Hugo Casino is licensed by Curacao eGaming, which makes it a legitimate online casino open to players. As a licensed gambling platform, the casino is expected to adhere to the rules of its regulatory body. Players can also report Hugo Casino to its regulator if it fails to provide promised services. To verify the validity of the operator's licence, a GCB seal is available on the site's footer. As of this review, the licence status is active with licence number OGL/2024/589/0556.

Regarding security, Hugo Casino uses SHA-256 and SHA-1 SSL fingerprints from WE1 to encrypt its platform and ensure player safety. It also has a standard KYC process to verify users and ensure that winnings are processed to the right accounts.

Responsible Gambling Tools at Hugo Casino

Like many top online casinos, Hugo Casino promotes responsible gambling. A dedicated responsible gaming page, accessible from the site's footer, provides information on how it achieves this. Moreover, three responsible gambling tools are available for players to use at the casino.

There is a “Take a Break Tool” that allows players to pause their account for one to three days. The operator also has a “Reality Check Tool” that can be used to set a reminder for each gaming session (30, 60, 90 or 180 minutes). The third tool is self-exclusion, which any player can request to deactivate their account indefinitely. All these tools can be set from within the account settings.

Hugo Casino Customer Support

Hugo Casino offers 24/7 customer support service to players and site visitors. Two primary support options are available: live chat and email. Upon testing the live chat support, it took less than two minutes for an agent to respond, and they were very helpful.

To receive assistance via email, send your complaints or questions to [email protected]. However, note that the response time for emails may vary from several minutes to several hours. Besides these two options, Hugo Casino offers an FAQ page with answers to common questions and an on-site contact form, similar to email support. Telephone support is not available.

Final Verdict: Should You Play at Hugo Casino?

After carefully reviewing Hugo Casino, we find that it stands out in many aspects as a good choice for all types of players. Its game selection, which spans different types, caters to various players' tastes. Our team at the All-in Global website also appreciates the bonuses available to claim, although their wagering requirements are somewhat high. Moreover, deposits and withdrawals at the casino are straightforward, with a wide range of payment methods accepted, including both fiat and cryptocurrency options. Overall, Hugo Casino is a decent online casino that every player seeking a solid gaming experience can try out.

FAQs About Hugo Casino